Epoxy Resin FAQ
Epoxy Resin FAQ
Everything you need to know about the material behind every Trayz N' Beyond piece.
The Basics
What is epoxy resin?
Epoxy resin is a two-part liquid polymer — a resin and a hardener — that chemically bond when mixed together. Once cured, it creates a hard, glossy, durable surface that's waterproof and UV-resistant (when properly formulated).
Is epoxy resin safe?
When handled correctly, yes. Always work in a well-ventilated space, wear nitrile gloves, and avoid skin contact with uncured resin. Once fully cured, epoxy resin is non-toxic and food-safe (depending on the formulation used).
How long does epoxy resin take to cure?
It depends on the formula. Most epoxy resins reach a "demold" stage in 24–48 hours, but full cure (maximum hardness) takes 5–7 days. We let every Trayz N' Beyond piece cure fully before it ships.
Is cured epoxy resin waterproof?
Yes — cured epoxy resin is waterproof and moisture-resistant, making it ideal for coasters, trays, and decorative surfaces.
About Our Products
What makes Trayz N' Beyond pieces different?
Every piece is handcrafted in small batches in Knoxville, TN. We use premium pigments, glitters, and mica powders to create one-of-a-kind color combinations. No two pieces are exactly alike.
Can I customize the colors?
Yes, on eligible pieces. Browse Personalize Your Piece, choose a product, and select the colors and personalization available on its product page. Enter text or upload an image if that piece offers those options, then add it to your cart and check out. No email or quote is needed for listed options; available options vary by piece. For color or design requests outside the listed options, visit Bulk & Big Projects.
Are your products food-safe?
Our flight trays and coasters are decorative and not intended for direct food contact. They're perfect for serving drinks, displaying items, or gifting — but we don't recommend placing unwrapped food directly on the resin surface.
Do your products come in different sizes?
Our flight trays are 13" × 3", coasters are 3.5" round, lamp bases are 3" round, and coaster holders are 4" round. Check individual product listings for full specs.
Care & Maintenance
How do I clean my epoxy resin piece?
Wipe with a soft, damp cloth. Avoid abrasive scrubbers, harsh chemicals, and prolonged soaking. For coasters and trays, a gentle dish soap is fine — just dry promptly. View full care instructions →
Will my piece scratch or yellow over time?
High-quality epoxy resin is scratch-resistant but not scratch-proof. Avoid dragging sharp or rough objects across the surface. UV-stable formulas (like what we use) resist yellowing significantly better than standard resins. We also wait approximately 2 weeks after a piece cures before listing it, so we can see how the item behaves over time. Most manufacturers put "yellow resistant" on their labels, but that is not always the case, and the last thing we want is to ship something and then have it sitting in a customer's mailbox turning yellow.
Can I put hot items on my tray or coaster?
We recommend avoiding direct contact with very hot items (e.g., a pot straight off the stove). Warm mugs and glasses are fine. Prolonged heat exposure can soften or cloud the resin surface.
Can I use my piece outdoors?
Our pieces are designed for indoor use. While cured epoxy is moisture-resistant, extended UV exposure and temperature swings can affect the finish over time.
✨ View our full Epoxy Care Instructions guide →
Ordering & Shipping
What's the difference between Ready-to-Ship and Made-to-Order?
For physical products, Ready-to-Ship items are finished and ship within 1–3 business days. Personalized and Made-to-Order pieces take 3–5 business days for production, up to 7 business days during high-demand periods. Estimated USPS transit is 3–7 business days after fulfillment. Each product listing clearly indicates which type applies.
Do you offer free shipping?
Yes — orders of $35 or more ship free within the United States via USPS.
Do you offer expedited shipping?
Expedited shipping may be available at checkout on eligible orders.
Do you ship internationally?
We currently ship within the United States only. Contact us if you have questions about your location.
Do you offer custom or bulk orders?
For listed personalization, shop Personalize Your Piece and choose the available options directly on the product page. For bulk gifting, large projects, or requests outside those options, submit a request through Bulk & Big Projects to discuss your project, timeline, and pricing.
What is your return policy?
For physical products, all sales are final. If your physical order arrives damaged, defective, or incorrect, contact support@trayznbeyond.com within 7 days of delivery with photos. We’ll make it right with a replacement or store credit.
Ready to Shop?
Browse our handcrafted epoxy resin pieces and find your perfect match.
Flight Tray Sets | Gifts for Her | Gifts for Him | Personalize Your Piece | Bulk & Big Projects
Still Have Questions?
Can't find what you're looking for? Contact us — we're happy to help.