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Gift FAQs
Yes, on eligible pieces. Browse Personalize Your Piece, choose a product, and select its available options directly on the product page. Enter text or upload an image if that piece offers those options, then add it to your cart and check out. No email or quote is needed for listed options; available options vary by piece. For bulk gifts, large projects, or requests outside the listed options, visit Bulk & Big Projects.
Made-to-order items typically take 3–5 business days to produce before shipping. Visit our Custom Order Process page for full timelines.
Our pieces are carefully packaged to arrive gift-ready. If you have special packaging requests, add a note at checkout and we'll do our best to accommodate.
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with your order number and photos. See our Refund Policy for details.